Privacy Policy

1. Introduction

("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website at or use our services.

We operate in Ontario, Canada, and comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation.

2. Information We Collect

2.1 Information You Provide

Contact form submissions: name, email, phone number, message
Quote requests: project details, address, service preferences
Phone calls and emails: content of communications

2.2 Information Collected Automatically

Device information: browser type, operating system, screen resolution
Usage data: pages visited, time spent, referral source
Location data: approximate location based on IP address
Cookies and similar technologies: see Section 4

3. How We Use Your Information

Respond to inquiries and provide quotes
Schedule consultations and manage projects
Send project updates and follow-up communications
Improve our website and services
Comply with legal obligations
With your consent, send promotional communications

4. Cookie Policy

Strictly Necessary: Session management, security, form functionality
Analytics: Google Analytics 4 for website usage patterns
Marketing: Meta Pixel for advertising measurement
Functional: Saved preferences, personalized content

5. How We Share Your Information

We do not sell your personal information. We may share it with:

Service providers (email, analytics, hosting)
Legal authorities when required by law
Business partners with your consent

6. Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this policy, typically no longer than 3 years after your last interaction.

7. Data Security

We implement industry-standard measures including encryption (TLS/SSL), secure hosting, access controls, and regular security reviews.

8. Your Rights Under Canadian Law

Access your personal information
Correct inaccurate information
Withdraw consent for non-essential processing
Request deletion of your data
File a complaint with the Office of the Privacy Commissioner of Canada

9. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices.

10. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect information from children.

11. Changes to This Policy

We may update this policy periodically. Changes will be posted on this page with an updated date.

12. Contact Us

For questions about this Privacy Policy, contact us at:

Email: info@pedralandscaping.ca

Phone: